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Gmail = Gfail 
24th-Feb-2009 06:59 am
explode
Looking at the Twitter history, it appears Gmail has been down for a couple of hours. (Google Reader, Maps, etc all appear to be fine.)

Some people have been trying to use Gmail's Offline Mode but it still requires you to login, apparently, and therefore isn't accessible either. Sounds like bit of a design failure if that's the case.

There's no mention on the Google blog so I'm not sure where to get official updates, so I'll monitor the situation via my friends' updates on Twitter.

Update @ 7:04am EST: I'm now getting a "temporary server error" message instead of just a blank page and timeout errors.

7:08: TechCrunch have an article the Gmail outage; apparently Google's "engineers are working on it but have no clue why the errors are turning up."

7:10: Status Update on Gmail Help page says
We're aware of a problem with Gmail affecting a number of users. This problem occurred at approximately 1.30AM Pacific Time. We're working hard to resolve this problem and will post updates as we have them. We apologize for any inconvenience that this has caused.
7:15: Still getting the "temporary" server error message; at least it auto-retries.

7:20: ditto

7:22: Some people are twittering that they can now access Gmail (the site, not just via IMAP)

7:23: I'm logged in to Gmail! Woot! The world hasn't ended after all :)

We now return you to our previously scheduled surfing...

7:30: I spoke too soon - now I can't get access again, but this time the error is related to an "invalid security certificate" and it's stuck in a tight (constant) reload loop

7:33: Added an exception for "sorry.google.com" but now I'm blocked because Google thinks my machine is infected (because it caused multiple hits on their site)
Unfortunately there's meant to be an "enter this code to prove you're a human not a bot" Captcha at the bottom of that error page, but (a) the code doesn't load, and (b) it jumps straight to Google's search page before I get a chance to read the whole page.

7:48: BBC report on Gfail
p.s. I still can't get in :(

7:51: With a little bit of hackery, I'm in again - I had to read the source for the page that asked me to prove I'm not a bot, find the location for the Captcha image, view the image and enter the answer

7:56: Need to remove the broken certificate exception (for sorry.google.com) ... but I can't find where it is (in Firefox 3.0.6 on Windows) ... aha! Tools > Options > Advanced > Encryption: Certificates: View Certificates - it's in the Servers tab.
I can still access Gmail, so I think all is good again.

Oh, there's a belated update on the Official Google Blog.
Comments 
24th-Feb-2009 01:58 pm (UTC)
I was up from 6:50am and had no issues with Gmail on my end.

Must be whatever cluster you were on..

nex
24th-Feb-2009 02:15 pm (UTC)
Were you using the Gmail site or some fancy phone?
24th-Feb-2009 02:16 pm (UTC)
Gmail site - I don't use any interface other than the web one - my phone is strictly my phone :-)

I despise "convergent" devices :)

nex
24th-Feb-2009 02:30 pm (UTC)
I don't know how you managed to get to the website - you must be on a VIP server :)

My phone is just a phone too ... although I wouldn't say no to an iPhone or one of the new Blackberries.
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