Originally published at Paul Henman at henman.ca. You can comment here or there.
I followed the email from Rogers (my ISP) that told me they were dropping Symantec and I should install their new anti-virus offering. I should have known better, but I don’t know what came over me. It’s my own stupid fault, and I’ll never get those two hours back.
The email told me that I “need to upgrade to our NEW Rogers Online Protection before June 30th, 2009″, and that “Rogers Online Protection replaces the [Symantec] security suite” we previously received for free, for being a Rogers customer. It sent me to rogers.com/upgradesecurity which bounced me to a page from which I downloaded the installer.
Just as their email promised, “Upgrading to the NEW Rogers Online Protection is free and easy” other than having to reboot, which is not an unusual experience when I’m running Windows.
However, after the reboot, things were far from easy.
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